In addition to our tailored communication solutions, we also draw on the strength of Computershare's operational and technology strength and capabilities to cater to a diverse range of business process outsourcing requirements.

The integration of our national contact centre, scanning and electronic data capture technology (with a capacity of 250,000 items per day) and our online archive and retrieval system, allows us to tailor cost-effective, accurate and low-risk solutions for inbound and outbound communications.

Efficient Inbound Document Management

If your organisation is faced with the challenge of processing high volumes of documents quickly and handling telephone queries efficiently, Computershare can help – connecting up the individual’s correspondence with the call handler.

Computershare can offer a variety of services in this area, including intelligent data capture (providing data back to the client to upload to their system), an image scanning and electronic storage system, improved inbound document processing and legal compliance for document retention.

Want to find out more? Talk to one of our experts.