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Investor Services 

We recognise our responsibility as your company's representative to securityholders, and we strive for the highest levels of responsiveness and service on your behalf to create the best impression of your company. In fact, service is the basis for everything we do and it’s reflected in our comprehensive solution offering, our ongoing investment in technological innovation and our long term commitment to the financial markets industry.

Computershare has evolved to become the largest global provider by focusing expertise, resources and technology on a range of investor and related services for organisations of all sizes. And that focus enables us to maintain our reputation for industry leadership in client responsiveness, shareholder satisfaction and enduring value. In this way we help you engage more effectively with one of your most important stakeholder groups -- your investors.

Discover how Computershare can help you better engage with your investors...

 Corporate Actions


Corporate Actions is a term that encompasses a variety of major commercial reorganisations, such as capital raisings and capital restructures. These are crucial projects for listed companies that can have enormous impact on market value and the ability to expand. In such situations, all activity is open to scrutiny from investors and other key stakeholders. The complexities in the administration of corporate actions can be a significant source of financial and regulatory concern, highlighting the need for expert knowledge and experience.

Computershare is a world leader in the administration of corporate actions and capital management programs, having managed some of the largest projects in the world over the past 30 years. Our philosophy is simple - we work closely with our clients and their advisors - combining records management and statutory compliance, with a variety of on and off-line based communications for investors, to ensure an efficient and cost effective solution.

 Day-to-Day Register Management


The regulatory duties associated with managing a register of holders can be complex, time consuming and often require significant expense. With regular changes to an organisation’s statutory obligations fast becoming the norm, it’s vital that administrators know the full extent of their responsibilities to ensure they can fulfil their duties as required by law.

Just a few of the challenges associated with daily register management include: monitoring advanced computer systems, overseeing call centres, modifying processes to better suit client requirements, and the all-important stakeholder communications.

Computershare is the clear market leader in register management, providing sophisticated record management systems, call centres and staff to make the day to day administration of registers a simple matter.

 Depository Interests


Computershare’s Depository Interest (DIs) service is backed by our unique global service platform and capital market expertise, offering Issuers better capability to reach new capital, overcome cross-border barriers, and reduce unnecessary cost and risk. As part of our Global Register™ solution, our DIs also enable both institutional and individual investors to diversify their portfolios by investing in the global economy as easily as investing in a locally-listed company.

Within the UK market, our DI service assists non-UK issuers listing on the London Stock Exchange, AIM or Prime markets. Offering access to enhanced investor services, Computershare also offers an easy conversion from CREST-DI (CDI), without compromising settlement services to market participants.

Within the Australian market, Computershare maintains a direct link to CHESS, enabling quick and easy settlement with inherent reliability, transparency and streamlined management.

Where settlement can be effected electronically such as in CREST and CHESS, Issuers can benefit from process and speed efficiencies, and corporate governance best practice through enfranchisement of investors.

 Fixed Interest and Diversified Registries


While similar in principle to equity administration, the management of fixed interest and diversified registries requires customised processes and communications in accordance with the regulatory framework in which the assets are created and traded. Increasingly, organisations require specialists to provide the infrastructure and methodology needed to ensure regulatory compliance when handling information and payments.

Computershare is a specialist in providing fixed interest and diversified registry solutions. We have the experience, technology and processes necessary to provide a complete holder management solution. Whether your organisation is setting up a new asset type, centralising record keeping or considering an outsource agreement for the first time, we will relieve you of your administrative burden and provide end-to-end support every step of the way.

 Initial Public Offer


Listing a company on a stock exchange is a complex process usually involving many participants – investment banks, brokers, corporate advisors, accountants, the share registrar and the stock exchange itself.

Listings can take many forms, from the simplest capital raising in a single jurisdiction, to multiple listings involving a number of different instruments across international boundaries.

The right advice, knowledge and experience of your registrar are critical elements in ensuring the listing is a smooth and successful process.

Computershare can offer insight into the listing process, and options for easier decision making, end-to-end project management and an electronic IPO solution.

 Quorum - Meeting & Voting


Heightened corporate governance and regulatory demands, coupled with high levels of public and media scrutiny, are putting more and more pressure on organisations that require a transparent voting process to conduct meetings or ballots.

Stakeholder meeting and voting processes must be legally compliant and managed in a way that is inclusive and supportive of all stakeholder needs. Transparency, independence, accuracy and timeliness are also key factors that must be considered to ensure a fair and equitable meeting.

Computershare can offer a complete, end-to-end meeting and voting management solution with cost efficiencies at every step, from document design and print procurement to postage, distribution alternatives and reporting.