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Registry & Stakeholder Servicing 

Registry & Stakeholder Servicing

With Computershare’s fully-outsourced registry solution, which takes a strategic view of your registry management and offers a portfolio of integrated online tools, enhanced contact centre and communication capabilities, you can maximise the value and long term loyalty of your stakeholder relationships.

Complete registry management

With over 100 million global records currently under management, Computershare is the only provider using a single proprietary registry system to maintain securities records.

Through the integration of our registry and enterprise systems we offer you greater process efficiencies, increased accuracy, improved compliance, reporting and expanded investor analysis.

Fixed interest and diversified registries

The management of fixed interest and diversified registries requires customised processes and communications in accordance with the regulatory framework in which the assets are created and traded. Whether you are establishing a new asset type, centralising recordkeeping or considering an outsource agreement, we can offset the administrative burden and support you every step of the way.

Global contact centre services

Handling more than two million enquiries annually from investors, brokers and other stakeholders, Computershare’s communication centre also provides inbound and outbound campaign services in proxy solicitation, corporate action information and consumer helplines.

Where possible, we promote the use of web and phone based (interactive voice response) self service options to improve cost and time efficiencies.

Online reporting and self-service systems

We provide our issuer clients with online self-service capabilities that offer convenient access to a suite of standard, customised and query based reports, including global top-holder and aggregate register reporting and global holder search functionality. Investors and employee plan participants benefit from direct access to an array of intuitive reporting, enquiry and update, self service features and online trading.

 

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