Inbound business process automation
The efficient management of huge volumes of paper within an organisation is a common challenge. Computershare’s inbound business process automation solutions move clients one step closer to achieving a ‘paperless office’, turning manual, paper-based mailrooms and back-offices into efficient technology driven operations. Our advanced automation technologies and electronic forms are leading a revolution in which organisations are outsourcing inbound communication management to remove paper, reduce processing errors, drive cost savings and minimise risk.
Our inbound business process automation solutions employ intelligent data capture and storage, electronic classification, document routing and exceptions processing that deliver:
| Process |
Description |
| Digital mail room solutions |
locked box services and mailroom automation solutions |
| Remittance processing |
OCR data and image capture, validation and workflow for cheque and remittance advices |
| Application processing |
Customer applications, enrolments and claim form processing |
Campaign response management |
campaign call-to-action response management |
| Undelivered mail |
undelivered and dead mail management
|
| Electronic forms |
dynamic, electronic form capture and workflow solutions |
Other Services & Solutions
Define – communication and business process consulting, application development
Send – multichannel outbound communications
Access – enterprise content management