The outsourcing experience up until now has generally been mediocre. This is partly because the business model (bundled services) has missed the mark and outsourcers have not had the scale; but mostly because technology hasn’t been able to deliver the connectivity and data access that today’s investors need.

A series of market drivers and technology enhancements are now at work to change this; including an extremely volatile financial environment, cost and margin pressures, internet-enabled client demands and far greater regulatory, audit and compliance requirements (see
market drivers diagram below).

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Experience counts

Computershare is deeply experienced as an outsource provider of high volume transaction processing, particularly the use of electronic data capture (EDC) and workflow technologies, online investor communications and driving STP in the listed equity industry.

Our expertise readily translates into the unlisted arena and we are confident our success seen in the listed markets will be mirrored in the unlisted space.